Terms and Conditions

Terms and Conditions for Vanuveo

1. General

These terms and conditions apply to all orders placed via the Vanuveo webshop (hereinafter "we" or "our"). By placing an order through our website, you agree to these terms and conditions.

2. Products and Services

Vanuveo offers products sold through dropshipping. This means that the products are shipped directly from our suppliers to the customer. We handle sales and customer service, but shipping and stock management are handled by external suppliers.

3. Orders

3.1. All orders are subject to availability and approval.
3.2. We reserve the right to cancel orders in the event of stock issues, technical errors, or unforeseen circumstances.
3.3. Once an order is confirmed and paid for, it will be processed for shipping. We will send a confirmation email once the order has been shipped.

4. Payment

4.1. Payment for products can be made via the payment methods available on the website, such as credit cards, iDEAL, PayPal, and other payment systems.
4.2. All prices on the website are in [your currency] and include VAT, unless otherwise stated.
4.3. We reserve the right to change prices at any time. The price valid at the time of the order is the price you pay.

5. Delivery

5.1. The delivery of ordered products is carried out by our external suppliers. Delivery times may vary depending on the product and the supplier's location.
5.2. We strive to deliver your order within [number of days] business days, but cannot guarantee specific delivery dates.
5.3. We are not liable for delays outside of our control, such as delays by the carrier or customs.
5.4. All shipping costs are displayed during the checkout process.

6. Returns and Right of Withdrawal

6.1. You have the right to withdraw from the contract within 14 days of receiving the order without providing any reason.
6.2. To return a product, you must contact us via [email address] and complete the return form.
6.3. Returns must be unused and in the original packaging. The return shipping costs are the customer's responsibility unless stated otherwise.
6.4. After receiving and inspecting the returned products, we will refund the purchase amount within [number of days], provided all return conditions are met.

7. Warranty

7.1. The products we sell are subject to the supplier's warranty conditions.
7.2. In the event of defects or damages within the warranty period, you can contact us for replacements or refunds.
7.3. We are not responsible for defects caused by improper use or damage occurring after receipt of the product.

8. Liability

8.1. We are not liable for loss or damage arising from the use of the products, except in cases of gross negligence or intent.
8.2. Our liability is limited to the amount you paid for the product.

9. Privacy and Data Protection

9.1. We respect your privacy and process your data in accordance with our Privacy Policy.
9.2. Your personal data will be used solely for processing orders, communicating about your order, and improving our service.

10. Intellectual Property

10.1. All content on the website, including images, texts, logos, and trademarks, is owned by Vanuveo or its licensors and is protected by intellectual property rights.
10.2. It is prohibited to copy, distribute, or otherwise use the content of our website without our written permission.

11. Applicable Law and Disputes

11.1. These terms and conditions are governed by Dutch law.
11.2. Disputes will initially be resolved through mediation or arbitration. If no solution is reached, the dispute will be submitted to the competent court in the Netherlands.

12. Changes to the Terms and Conditions

12.1. We reserve the right to modify these terms and conditions at any time. We will notify you of such changes via the website or email.
12.2. Changes will take effect once they are posted on the website, unless otherwise stated.

Contact Information:

Vanuveo
Email: vanuveo@hotmail.com
Phone: 0687948097
Website: https://vanuveo.com/

Adjustments and Considerations:

  • Specific Products: If you offer specific products or a niche, you may need to add additional terms (e.g., for electronic products or custom-made items).

  • International Shipping: If you ship internationally, your terms may need to be adjusted to account for various laws and taxes.

  • Privacy Policy: Ensure you have a separate privacy policy that details how you process personal data, especially if you have customers in the EU and need to comply with GDPR.