Privacy policy

Privacy Statement for Vanuveo

Effective Date: [date]

At Vanuveo (hereinafter “we”, “us” or “our”) we take your privacy seriously. This privacy statement explains how we collect, use, store and protect your personal data when you visit our website and purchase products through our online store.

We recommend that you read this privacy statement carefully. By using our website and our services, you agree to the terms of this privacy statement.

1. What personal data do we collect?

We collect the following personal data when you visit our website and place an order:

  • Personal data : Name, email address, telephone number
  • Billing and Shipping Information : Address, Postal Code, City, Country
  • Payment information : Credit card details, PayPal information (Please note: Payment information is processed directly by our payment provider and is not stored on our servers)
  • Account Information : Username and password (if applicable)
  • Order History : Information about the products you purchased and the date of purchase

In addition, we automatically collect technical data such as:

  • IP address
  • Device and browser type
  • Data about your interaction with the website (for example, pages you have visited)

2. How do we use your personal data?

We use your personal data for the following purposes:

  • Processing Orders : To process and fulfill your orders, including providing shipping information to third party vendors.
  • Processing payments : To verify and process payments for your purchases.
  • Customer Service : To help you with questions or problems regarding your order.
  • Marketing communications : To send you updates about new products, offers, and promotions (you can unsubscribe from marketing communications at any time).
  • Website improvement : To improve the user experience on our website by analyzing technical data.

3. How long do we keep your data?

We retain your personal data for as long as necessary for the purposes for which we collected it, including any legal obligations. This means that we:

  • Retain order information for the duration of your customer relationship with us and as needed for tax and accounting obligations.
  • Retain account information (if applicable) until you delete your account with us.
  • Retain marketing data until you unsubscribe from our newsletter.

4. How do we protect your data?

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or destruction. This includes the use of encryption for payments and secure storage of data. Our third party suppliers and payment processors are also required to take appropriate security measures.

5. Do we share your data with third parties?

We only share your personal data with third parties in the following cases:

  • Payment Processors : We share payment information with our payment providers (such as PayPal or credit card companies) to process payments.
  • Suppliers and Carriers : We share your address and order information with our third-party dropshipping suppliers and carriers to ship your order.
  • Law enforcement : We may share your information with competent authorities if required by law, for example in the event of fraud investigations or legal proceedings.

We do not sell or trade your personal information to third parties for commercial purposes.

6. Your rights with regard to your data

You have the following rights with respect to the personal data we collect from you:

  • Access : You have the right to access the personal data we store about you.
  • Correction : You can request us to correct incorrect or outdated data.
  • Deletion : You have the right to have your data deleted, unless we are legally obliged to retain it.
  • Restriction of processing : You can ask us to restrict the processing of your data in certain circumstances.
  • Objection to processing : You can object to the processing of your data, for example if you do not want to receive marketing communications from us.

You can exercise your rights by contacting us using the details below.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your user experience. Cookies are small files stored on your device that allow us to remember your preferences and analyze the use of our website.

For more information about how we use cookies and how you can manage them, please see our Cookie Statement .

8. International data transfers

If your personal data is shared with suppliers or other parties outside the European Economic Area (EEA), we will ensure that this transfer takes place in accordance with data protection legislation.

9. Changes to this Privacy Statement

We reserve the right to change this privacy statement at any time. We will notify you of important changes via our website or by email. The changes will be effective as soon as the updated privacy statement is posted on our website.

10. Contacting us

If you have any questions about this privacy statement or if you wish to exercise any of your rights, you can contact us using the following details:

Vanuveo
E-mail: vanuveo@hotmail.com
Telefoon: 0687948097
Website: https://vanuveo.com/